Waterproof Boots & Shoes for Men, Women & Kids - Bogs


Bogs° Shipping Policy

When will my order ship?

Orders will usually ship from our distribution center within 3-5 business days. Orders placed on Friday, Saturday, Sunday and Holidays are not processed until the following business day.

What is free shipping?

We offer free shipping on any purchase over £75.00

Any order under £75.00 will be charged £5.00

We use a number of delivery services including Royal Mail, DPD Homecall.
Please note that we cannot deliver to PO Boxes or BFPO addresses.
Please allow 2-3 days longer for your order to arrive in teh highlands and offshore areas of the UK.
Most of our deliveries will require a signature, so wherever possible please ensure that someone is normally available at the delivery address to sign for the goods.

Wearing your Bogs°

Is the footwear intended for summer, fall or winter?

Bogs can be worn from one season to the next. There are varying levels of insulation, but generally they can be worn from temperate to sub-zero conditions, introducing new technology that helps wick away moisture for added comfort.

The taller style boots such as the Classic Highs are generally more comfortable from September to May. These are insulated with 7mm of Neo-Tech™ and lined with Max-Wick, a wicking fabric designed to rapidly move moisture leaving you feeling dry and comfortable. Some of our other styles feature light-weight insulation, so you're going to be comfortable year-round.

Any Bogs boots without a temperature rating are not meant to be extreme cold weather boots. You could wear these styles inside all day or outside on a chilly rainy day but they are not meant to be worn in any extreme cold weather.

What is the calf circumference of a Bogs boot?

The circumference in the calf on our Classic women's boots is 14 inches. The boots are constructed with four-way stretch Neo-Tech, accommodating a larger calf than standard rubber boots. For even more calf room, we recommend the mid height boots or lower profile shoes. To find exact measurement, review the product details.

How thick is the Neo-Tech lining?

Bogs Neo-Tech™ insulation is designed to keep your feet warm and comfortable. For more temperate conditions we offer a lighter weight alternative with 2mm of Neo-Tech and 2mm of Airmesh and for colder conditions, we offer 7mm of Neo-Tech lining that's comfort rated to -40F below. The four-way stretch SCUBA-like material is 100% waterproof and is designed to add extra cushioning and protection from the elements.


Which materials does Bogs use to make their boots?

Natural, high quality vulcanized rubber that's durable. Bogs are insulated with Neo-Tech™ a four-way stretch inner bootie for added comfort and warmth. The Classics are constructed with a waterproof upper made out of this same material which is 100% waterproof - all the way to the top, just below the handle. Bogs are comfort rated from temperate to sub-zero temperatures, depending on the style and level of insulation. To learn more, visit http://www.bogsfootwear.co.uk/shop/technology.html

General Product Questions

Is the neoprene portion waterproof?

Yes, Bogs Neo-Tech™ is a flexible synthetic rubber which is 100% waterproof. It helps insulate as well as keep you dry.

What if I have PVC or Latex allergies?

Bogs are PVC free, but some are made with latex for stretch and comfort.

Can I wash these boots in the washing machine?

Only Baby Bogs and B-MOCs, can be cleaned in the washing machine. To do so use a gentle cycle and wash with cold water. Add half the usual dose of mild detergent. Remove your shoes from the washing machine and allow them todry in the sun, stuffed with paper or similar to preserve their shape.

What socks would you recommend for optimal warmth?

We recommend wearing one pair of medium-weight, moisture wicking socks with your Bogs. Wool is the best. The air surrounding your feet is what keeps them warm. Bogs are designed to capture your body heat and insulate it from the outside elements. Layering socks potentially inhibits air flow within the Bogs and circulation in your feet.

How do Bogs fight foot odor?

Bogs feature DuraFresh – an all-natural, organic bio-technology that activates to fight odor.

Do you carry wide sizes?

At this time, Bogs does not offer wide sizes.

Do you carry half sizes?

Starting in Fall 2014 we will carry half sizes in select styles.

How do you determine Bogs temperature ratings?

Temp ratings are a guideline to communicate warmth. It’s important to note that each person is unique and has a different circulation that impacts warmth.

To assign the temperature rating, we use a cold box test method. This test puts stainless steel balls with wire probes down inside the boots. The boots are then put in a freezer and the temperature is reduced every 30 minutes. When the boots show more than a ten degree variance from the ambient temperature, then the boots have reached their warmth limit.

Are Bogs knock-offs at certain retailers comparable in quality?

No, Bogs knock-offs typically contain no natural rubber, which in turn leads to no insulation. This means they typically offer no warmth to the foot.




Ordering Outside The UK

Do you have retailers in other countries?

Please view our distributors page here.

Do you have retailers in the UK?

Yes we have retailers in UK-Please click on our store locater list here and enter your postal code and the nearest retailers will appear.

Do you ship to other countries?

Delivery to any of the European countries listed below will be charged at £10.00.

We use a number of couriers including UPS, DPD and TNT.
International deliveries will require a signature, so wherever possible please ensure that someone is normally available at the delivery address to sign for the goods.

Do you accept returned items that were shipped to other countries?

Please contact Bogs UK at: customercare@bogsfootwear.co.uk.

Contacting Bogs°

Do you have a contact email add?

To protect the privacy of those that email us, we do not save or store email address. Nor do we sell or trade email or contact information.

Where are Bogs manufactured?

Bogs are manufactured in China, due to lack of resources here in the States. We hope in the future to produce our inventory stateside. We have close long term relationship with the company that we work with in China. It is family owned and employees are treated fairly.

What happens if my (online) order is backordered?

We recommend that you try our retailers.  Links to our online vendors can be found on the dealer locator, located at http://www.bogsfootwear.co.uk/storeLocator.html, will help you find a store in your area.

Do you have a catalog for mail orders?

We would be more than happy to send you a catalog. However we do not list retail prices in the catalog. Email customercare@bogsfootwear.co.uk for details.

Returns and Exchanges

What is your return policy?

Bogs offers 100% satisfaction guaranteed. The only items we will not take returns on, are those items purchased at a closeout price. If you ordered an item that was on closeout, we cannot give you a refund, but would be more than happy to help you with an exchange. If you need to return a pair of Bogs please contact us with replacement style, size, shipping address and photo.

How do I return my Bogs internet order for a refund or exchange?

Please email us at: customercare@bogsfootwear.co.uk

Do you accept PayPal?

Yes we do.

What if I want to cancel my order?

You may cancel your order, as long as it has not entered the shipping process. Sign in to your account. Select your order and click the Cancel icon.

Cookies Policy

Bogs asks you to accept cookies for performance, social media and advertising purposes. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. To get more information or amend your preferences, press the “more information” button or visit “Cookie Settings” at the bottom of the website. To get more information about these cookies and the processing of your personal data, check our Privacy & Cookie Policy. Do you accept these cookies and the processing of personal data involved?
These cookies are required for browsing and basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and check out process possible as well as assist in security issues and conforming to current regulations.
Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Targeting and Advertising cookies (of third parties) collect information to help better tailor advertising to your interests. In some cases, these cookies involve the processing of your personal data. For more information about this processing of personal data, check our Privacy & Cookie Policy. De-selecting these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook or other social networks and/or not allowing you to share content on social media.
You can always change your preference by visiting the “Cookie Settings” at the bottom of the page. View Privacy & Cookie Policy for full details.